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Planning a Business
Merger, Expansion or Consolidations
Project Planning for the Migration of Technology in Business Mergers
Business
Mergers & Consolidations
Competition in the today's business marketplace
often demands that organizations merge with each other to remain competitive and
increase revenue and profits and market share. Others may be looking to consolidate
their operations to achieve economies of scale and standardization of processes.
To reach the stated goals, the combined organization must usually convert its information
systems, relocate its operations, or both. We are here to help you with the technology
integration for both telephone and network communications services.
Successful mergers are a combination
of four critical components: culture, business practices, technology and time. Bringing
these elements together requires careful planning and coordination. The longer it
takes the more costly it will be, and the potential for failure will be greatly
increased.
Mergers, Acquisitions and Joint Ventures
Paradise Communications
consultants are experienced in evaluating a company's technology, people, software
aspects, carried out within the framework of existing and next-generation products,
to support merger, joint venture, acquisition or venture capital (VC) investment
decisions. Our technology expertise includes all areas of telecommunications, PBX
and Voice Mail Systems, Call Centers, Data Networks, along with audio and Video
teleconferencing, telephony, VoIP, and similar systems.
M&A risk management:
Mergers and acquisitions
have only a one-in-eight success rate based on most standard metrics. Once the bankers
and lawyers have departed, the various CEOs, CFOs and other executives are faced
with the need to rapidly transition to a single organizational structure while trying
to attain results which justify the costs, please the shareholders and keep customers
loyal. Often, because of pressures of time, this is done with little sensitivity
to the differing real strengths, assets and liabilities which exist between the
organizations, potentially resulting in a failed merger.
Mergers most often fail
because of poor communications and delays in transitioning to a new organization
structure. This gives analysts, stakeholders and customers the opportunity to feed
the rumor mill, with its consequent negative impact. In addition, an unrealistic
transition plan will result in a stalled process where nothing is accomplished,
especially those things affecting long-term viability.
High-tech mergers can also
fail because of a poor fit of technologies, mismanagement of human factors, forced
workforce relocation, disparate salaries and benefits, and cavalier HR decisions
as more basic examples.
Attempts to amalgamate corporate
cultures is another area fraught with problems as part of a merger or acquisition.
The dominant M&A company must consider the staff and processes of the other company.
The strengths of each organization, especially those cited in the merger justification,
should be nurtured and the weaknesses weeded out. Similarly, there are often aspects
of one organization not understood by the other, which may be simply ignored in
the merger process, potentially reducing the shareholder value.
System Conversions and Cutovers
Over time, information systems become
inefficient or obsolete, sometimes it is due to a business merger, they can no longer
support the business strategy. Thus, systems conversions are a required part of
the growth process. This may require planning a migration procedure, or completely
replacing an existing system to provide the business services for your firm.
Planning for a major cutover is a critical step necessary to move to current technology
or your platform of choice. Such projects are tremendous undertakings: not only
must the data be moved to a system that has different data organization, format,
and semantics, but the entire business operations foundation must rapidly adapt
to the new system and its impact on business processes. We can help ensure that
the process goes as smoothly as possible by providing overall management for the
conversion project.
Our service will help you with the following:
- Assess which strategy, conversion or
migration will best fit the organization's needs and optimize the cost/benefit
equation
- Based on the selected strategy, define
the overall conversion project goals and deliverables
- Prepare the project plan and deliverables
specifications
- Define resource requirements and negotiate
with functional managers for resources
- Assemble the project team
Operations Relocation
As part of a business consolidation,
or for other business reasons, you may need to move a substantial operational component
(claims processing, enrollment, premium billing, etc.) from one location to another.
The new location may be across the country, or down the street. Nevertheless, any
such move involves substantial difficulty that can best be addressed through effective
project management. We have substantial experience in managing the relocation of
such operations, and can help you:
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Define the goals and objectives for
the relocation project
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Create the appropriate scope statements,
deliverables specifications, and the project plan
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Identify resources and negotiate with
functional managers to provide those resources
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Contract with outside entities to provide
resources not available within the company
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Assemble the project schedule and budget
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Manage the project to successful completion,
including working with information technology, human resources, training, and
business operations groups to ensure that all tasks are completed according to
specification
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Prepare and deliver the project close
report that summarizes the project results and identifies lessons learned for
future projects
Project Management
The scope and complexity of today's systems
and organizations demands a rigorous approach for implementing change. Our approach,
based upon our experience on working on a number of projects and follows the Project
Management Institute's PMBOK, ensuring that your project is carefully planned, managed,
and closed so that you achieve the desired results.
Part of successful project management
is good planning and tracking of the progress according to plan. We use several
instruments in helping to plan and track your projects:
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Project strategy analysis
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Project charter and general scope statements
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Project team contact database
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Issue log
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Risk management analysis matrix
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Work Breakdown Structure - may be part
of the organization of the project schedule
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Project schedule with tasks, dates,
resource requirements and assignments
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use Gantt, network, and tabular representations
depending on audience and needs
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Project budget - with cost-benefit
analysis, resource costs, etc.
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Project status log - may be linked
to schedule, time-logging software, or both
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Time logging - where appropriate and
acceptable within the organization's culture
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Project status reports - for
executive management; include schedule and cost status analysis
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Project communications plan
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Project procurement plan
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Change control plan
Not all of these items will be used in
every project, but we do use those items that are necessary in helping to deliver
the project according to specifications without incurring unreasonable risk.
Even more important in project management
is being able to motivate and lead the project team to success, which requires effective
leadership, management, and people skills. Our experience in healthcare operations
management helps us:
- Understand the business and environmental
issues facing all healthcare organizations and make appropriate allowances in
project planning and team management
- Quickly grasp the organizational culture
and structure to effectively negotiate with key management staff and motivate
project contributors
- Diagnose task performance problems
to discover the true problem and deal directly with the issue or escalate it to
the appropriate level of management when necessary
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